Terms and Conditions
This website is controlled and operated by HeyCarter (Pty) Ltd from its offices within South Africa. HeyCarter (Pty) Ltd makes no representation that information or materials available on this website are appropriate or available for use in other locations, and access to this website from territories where its contents are illegal is prohibited. Those who choose to access this website from other locations do so at their own initiative and are responsible for compliance with applicable local laws.How we expect you to act
You are authorized by HeyCarter (Pty) Ltd to access and use the services, including the information on our websites and app, solely for your personal, non-commercial use provided that you are at least 18 years of age. The information and materials displayed on our websites and app may not otherwise be copied, transmitted, displayed, distributed, downloaded, licensed, modified, published, posted, reproduced, used, sold, transmitted, used to create a derivative work, or otherwise used for commercial or public purposes without HeyCarter’s (Pty) Ltd express prior written consent. Any use of data mining, robots or similar data gathering or extraction tools or processes in connection with this website, and any reproduction or circumvention of the navigational structure or presentation of this website or its content, is strictly prohibited. You agree not to use the services, including our websites and app, for any unlawful purpose.We may make changes to these terms
We amend these terms from time to time. Every time you wish to use our sites, please check these terms to ensure you understand the terms that apply at that time. We may make changes to our site
We may update and change our sites from time to time. We will try to give you reasonable notice of any major changes. We may suspend or withdraw our sites/app
Our sites are made available free of charge.
We do not guarantee that our sites or app, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our sites for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at [email protected]Receiving offers on our sites from our dealer partners
We enable car dealers to provide you with offers for the sale or lease of cars through our sites and app (“Offers”). If you decide to buy or lease a car from a car dealer, you will be entering into an agreement with that dealer. We are not a party to that agreement.
By showing an Offer to you through our sites or app, the dealer is not committed to sell or lease a car for that price, and by viewing or accepting an Offer through our sites or app, you are not committed to buying or leasing a car from that dealer.
We cannot guarantee that you will receive any Offers, or whether any Offers will be issued.
We are not obliged to review Offers, but may do so as part of our ongoing commitment to customer service or if you ask us to. We, or the dealer, may choose to edit or remove Offers at any time. How you may use material on our sites
We are the owner or the licensee of all intellectual property rights in our sites, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our sites for your personal use and you may draw the attention of others within your organisation to content posted on our sites.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our sites must always be acknowledged.
You must not use any part of the content on our sites for commercial purposes without obtaining a licence to do so from us or our licensors.
The content on our sites is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our sites.
Although we make reasonable efforts to update the information on our sites, we make no representations, warranties or guarantees, whether express or implied, that the content on our sites is accurate, complete or up to date. We are not responsible for websites we link to
Where our sites contain links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We have no control over the contents of those sites or resources.Our responsibility for loss or damage suffered by you
If you are a business or consumer user:
• We exclude all implied conditions, warranties, representations or other terms that may apply to our sites or any content on it.
• We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
• use of, or inability to use, our sites; or
• use of or reliance on any content displayed on our sites.
• In particular, we will not be liable for:
• loss of profits, sales, business, or revenue;
• business interruption;
• loss of anticipated savings;
• loss of business opportunity, goodwill or reputation; or
• any indirect or consequential loss or damage.
If you are a consumer user:
• Please note that we only provide our sites for domestic and private use. You agree not to use our sites for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.How we may use your personal information
We do not guarantee that our sites will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform to access our sites. You should use your own virus protection software.
You must not misuse our sites by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our sites, the server on which our sites are stored or any server, computer or database connected to our sites. You must not attack our sites via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990 or relevant local laws. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our sites will cease immediately.Which country's laws apply to any disputes?
You are not permitted to use HeyCarter Pty (Ltd) and our subsidiaries trademarks without our approval.Please see our company policies below.
Please contact us by emailing [email protected]
if you require more information.Carter Treating Clients Fairly PolicyCarter Complaints ProcedureCarter Conflict of Interest, Fraud, Corruption, Theft and Maladministration policy